How it works2024-11-08T14:00:12-04:00

Get the expertise you need to take the next step

Whether you need a second opinion or you’re just starting out, we’ll help you or your loved ones find the best path forward

Get the Most Trustworthy Second Opinion Possible

1) Share your situation
Share a few details of your or your loved one’s issue.

2) Get matched with the ideal specialist
Choose from a few selected doctors that are experts in your unique condition.

3) Schedule an appointment
Schedule an online appointment (there’s always one available within 48 hours).

4) The doctor reviews your case
The doctor will review your case as well as any questions you have before your appointment.

5) Up to 40 minutes with an expert
Get a 30 min or more video call of focused time to get answers to all your questions and recommended treatment.

6) Receive health records review
Get a complete written summary with your questions answered, recommended next steps, and any alternate treatment recommendations.

bicmd second opinion

BICMD Helps You Find Your Best Next Steps

  • 5 Day Turnaround

  • 1000-1500 words with all questions answered

  • Includes full Physician bio

  • Ability to take Expert Report to discuss with treating physician

CONSUMER FAQ

What is the price for BICMD services?2024-10-01T14:06:01-04:00

Please contact our our team regarding our pricing packages. 

 

How does BICMD accept referrals?2024-11-07T16:40:21-04:00

BICMD can accept referrals in a variety of ways that makes the most sense for you and your team. These include:

  • Referral Form
  • Email
  • BICMD’s Web Based Application
Who can I contact about questions regarding the referral process?2024-10-01T14:06:48-04:00

Each of BICMD’s clients has a dedicated Care Coordinator and Account Manager. For general referral questions, please contact careteam@bicmd.com.

In workers compensation, how do Expert Medical Opinions compare to an Independent Medical Exam?2022-12-29T03:53:53-04:00

Expert medical opinions and Independent Medical Exams are both medical management tools for those handling a claim. Because Independent Medical Exams require in-person evaluations and are often associated with denial of care, these commonly cause inherent friction with the injured individual and lead to litigation and increased associated legal fees. Expert Medical Opinions are able to provide a complete case review, recommend the most appropriate treatment options and address surgical necessity without direct interaction with the injured worker. The results of the expert medical opinion may be shared with individuals on a case-by-case basis. 

How do I schedule a platform demonstration2022-12-29T03:53:34-04:00

We would be delighted to show you a demonstration! Please fill out this form and someone on our team will be in touch with you to set up a meeting. 

How does BICMD protect sensitive medical information?2024-11-07T16:25:12-04:00

BICMD is SOC 2, Type 2 Accredited and accredited by Utilization Review Accreditation Commission (URAC). Therefore, all personal health information (PHI) is protected and secure. Information will never be shared with anyone other than the expert providing their opinion.

What is the process for uploading medical records and imaging?2024-10-01T14:17:17-04:00

Upon submitting a referral, you will see a step for uploading medical records and imaging.

Accepted file formats for medical records are:

  • PDF
  • Word Doc
  • jpg
  • png
  • mp4

Accepted file formats for medical imaging are:

  • .dicom
  • .dcm
  • files with no extension

The process is simple and occurs through dragging and dropping files from your device. For instructions on how to upload your medical records and imaging, please click here to visit our 6-Step Upload Guide. For further support, please contact our Care Team via phone (800-650-5907) or email (careteam@bicmd.com).

What makes BICMD different from other second opinion companies?2022-12-29T03:52:41-04:00

A second opinion is only as valuable as the qualification of the physician providing it. The biggest differentiator for BICMD is the quality of our network. Each of our physicians are at the top 1% of their specialty, ensuring they are the highest trained and qualified experts in their field and their opinion will always be the most trusted. There is full transparency into the physician providing the recommendations. We have the fastest turnaround time in the market, see the greatest financial savings, and offer a complimentary post-referral case review with a nurse practitioner for all referrals.

What is the value of getting an expert medical opinion?2022-12-29T03:52:26-04:00

For organizations, expert medical opinions and second opinions help ensure the employee or member receives the right care at the right time. Over 80% of the time BICMD physicians recommend a change in the treatment plan of the initial provider, which leads to both better recovery results as well as a significant cost savings.

What will be included in my BICMD Expert Report?2022-12-08T23:38:25-04:00

The BICMD Expert Report will include a summary of your clinical history, the BICMD provider’s diagnosis, treatment options and recommended next steps. The final page of the report will include a comprehensive biography of your selected BICMD physician.

Can my family members join a BICMD telehealth visit?2022-12-08T23:36:00-04:00

Your family members are welcome to join your BICMD telehealth visit with your permission. To request additional access for a family member, please email carefacilitator@bicmd.com with the individual’s first and last name, as well as their email address.

How long do I get to talk to the doctor?2022-12-08T23:08:28-04:00

BICMD telehealth consultations average 40 minutes of virtual face-to-face time with your selected physician, giving you sufficient time to discuss any questions or concerns you may have.

How do I choose an expert for my consultation?2021-05-21T19:04:30-04:00

While the choice of doctor is uniquely yours, BICMD uses a matching algorithm to recommend three providers who meet your specific clinical criteria and expertise. From there, you have the opportunity to view each provider’s profile, qualifications, training, and rate, to decide which is the best fit for you.

What typically happens after the BICMD second opinion?2021-05-12T19:09:07-04:00

Now that you have received a second opinion, the choice is yours! Second opinions are often used to confirm whether the original diagnosis and treatment option you received are optimal. Your BICMD expert may agree with your local provider, or may suggest a different course of action based on current literature.  You can choose to follow up with your local provider and share your expert report with them, or follow up in person with your BICMD expert.

Can I connect with a BICMD provider if I am outside of the United States?2021-05-12T19:06:27-04:00

Yes; because BICMD’s services are defined as educational and informational, consultations are able to occur across state lines as well as internationally. You are able to virtually meet with a doctor regardless of your location. 

What is the process for uploading my medical records and imaging?2021-05-12T19:05:47-04:00

Once you have booked a consultation, you will see a step for uploading medical records and imaging.

Accepted file formats for medical records are PDF, Word Doc, jpg, png, and mp4, while accepted file formats for medical imaging are .dicom, .dcm or files with no extension.

The process is simple and occurs through dragging and dropping files from your device. For instructions on how to upload your medical records and imaging, please click here to visit our 6-Step Upload Guide. For further support, please contact our Care Facilitation Team via phone (800-650-5907) or email (carefacilitator@bicmd.com).

Will my insurance cover my BICMD consultation?2021-05-12T19:03:25-04:00

A BICMD consultation is defined as an educational and informational service and therefore falls outside traditional health insurance. Payment for your appointment will be collected when you finalize your booking through your secure patient portal. We accept Visa, Mastercard, American Express, and Discover. You should see payment processed within 3-5 business days.

How much does an appointment cost?2021-05-12T19:03:04-04:00

BICMD physicians set their own rates for appointments. Our services start at $350 and vary depending on the service and expert you choose. All services include access to a Virtual Care Facilitator for assistance during the booking process, a telehealth encounter and/or a written second opinion from your expert physician, depending on the service.

How long does it take to get a second opinion?2021-05-12T19:01:04-04:00

Depending on the service you choose, you can meet virtually with a doctor in as little as 2 hours for an on-demand and 48 hours for comprehensive consultations. BICMD Expert Reports are delivered within 5 days of service. 

Go to Top