The first section is specifically for medical records.
The second is specifically for medical imaging.
Note: If you attempt to upload images into the Medical Records section or documents into the Medical Imaging section, our platform will automatically block the upload. Be sure that you are uploading the correct type of files into the correct section.
For Medical Record Reviews and Comprehensive Consultations, you MUST upload files for at least one section (medical records and/or medical imaging). For the most effective consultation, we suggest that you upload both.
In the Medical Records Upload section, please upload any written documentation from your provider or information you would like your expert to review (examples and acceptable files above). Download or scan the documents onto your computer. You can either select “Browse files” on your BICMD portal and select these documents from your computer, or you can drag and drop the documents to the upload area. If you do not have medical records, select “skip,” and continue to Medical Imaging.
For Medical Imaging, insert the disk into your computer, or open the files that were sent to you electronically to explore the folders.
Look for folder(s) called “DICOM,” “DICOMDIR,” “IMAGES,” or similar. These folders will contain subfolders and the imaging in a series. Please note that medical images can be hundreds of sequential individual files.
Select the files to upload. Our recommendation is to drag and drop the entire disk to the medical imaging upload area, and we will filter the correct files for you. Reminder, please make sure you are uploading these in the “Medical Imaging” section, as they will not upload in the “Medical Records” section.
Select “Upload files.” Your files will start to upload. Please be patient as the speed of this upload depends on your internet connection and the file sizes of your images.
If you’re booking a Medical Record Review, simply proceed to the payment step and confirm your consultation. If you’ve booked a Comprehensive Consultation, select “Submit files” and you’re all set!