For instructions on how to upload your medical records and imaging, please refer to our patient portal. As you are prompted to upload your documents, follow the instructions that are presented in that step.
If your medical images aren’t uploading, check the file format. Medical image studies come in different file formats, They can have a DICOM file extension (.dcm) or no file extension at all. Acceptable file formats are: PDF, PNG, JPEG, TIFF, CT, X-Ray, MRI, US, or PET. If your medical records are paper copies instead of files downloaded on your device, we recommend scanning them and saving them as a PDF, PNG, or JPEG. This will allow you to upload the files easily when you are asked for them.