FAQs

FAQs2024-10-21T13:00:51-04:00

FAQ for Business Solutions

What is the price for BICMD services?2024-10-01T14:06:01-04:00

Please contact our our team regarding our pricing packages. 

 

How does BICMD accept referrals?2024-11-07T16:40:21-04:00

BICMD can accept referrals in a variety of ways that makes the most sense for you and your team. These include:

  • Referral Form
  • Email
  • BICMD’s Web Based Application
Who can I contact about questions regarding the referral process?2024-10-01T14:06:48-04:00

Each of BICMD’s clients has a dedicated Care Coordinator and Account Manager. For general referral questions, please contact careteam@bicmd.com.

In workers compensation, how do Expert Medical Opinions compare to an Independent Medical Exam?2022-12-29T03:53:53-04:00

Expert medical opinions and Independent Medical Exams are both medical management tools for those handling a claim. Because Independent Medical Exams require in-person evaluations and are often associated with denial of care, these commonly cause inherent friction with the injured individual and lead to litigation and increased associated legal fees. Expert Medical Opinions are able to provide a complete case review, recommend the most appropriate treatment options and address surgical necessity without direct interaction with the injured worker. The results of the expert medical opinion may be shared with individuals on a case-by-case basis. 

How do I schedule a platform demonstration2022-12-29T03:53:34-04:00

We would be delighted to show you a demonstration! Please fill out this form and someone on our team will be in touch with you to set up a meeting. 

How does BICMD protect sensitive medical information?2024-11-07T16:25:12-04:00

BICMD is SOC 2, Type 2 Accredited and accredited by Utilization Review Accreditation Commission (URAC). Therefore, all personal health information (PHI) is protected and secure. Information will never be shared with anyone other than the expert providing their opinion.

What is the process for uploading medical records and imaging?2024-10-01T14:17:17-04:00

Upon submitting a referral, you will see a step for uploading medical records and imaging.

Accepted file formats for medical records are:

  • PDF
  • Word Doc
  • jpg
  • png
  • mp4

Accepted file formats for medical imaging are:

  • .dicom
  • .dcm
  • files with no extension

The process is simple and occurs through dragging and dropping files from your device. For instructions on how to upload your medical records and imaging, please click here to visit our 6-Step Upload Guide. For further support, please contact our Care Team via phone (800-650-5907) or email (careteam@bicmd.com).

What makes BICMD different from other second opinion companies?2022-12-29T03:52:41-04:00

A second opinion is only as valuable as the qualification of the physician providing it. The biggest differentiator for BICMD is the quality of our network. Each of our physicians are at the top 1% of their specialty, ensuring they are the highest trained and qualified experts in their field and their opinion will always be the most trusted. There is full transparency into the physician providing the recommendations. We have the fastest turnaround time in the market, see the greatest financial savings, and offer a complimentary post-referral case review with a nurse practitioner for all referrals.

What is the value of getting an expert medical opinion?2022-12-29T03:52:26-04:00

For organizations, expert medical opinions and second opinions help ensure the employee or member receives the right care at the right time. Over 80% of the time BICMD physicians recommend a change in the treatment plan of the initial provider, which leads to both better recovery results as well as a significant cost savings.

FAQ for Consumer Services

What will be included in my BICMD Expert Report?2022-12-08T23:38:25-04:00

The BICMD Expert Report will include a summary of your clinical history, the BICMD provider’s diagnosis, treatment options and recommended next steps. The final page of the report will include a comprehensive biography of your selected BICMD physician.

Can my family members join a BICMD telehealth visit?2022-12-08T23:36:00-0